Welcome to Retention Labs (referred to as “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, software, and tools located at retentionlabs.me (the “Service”).
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You may use the Service only in compliance with these Terms and all applicable laws. You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Service.
You agree not to:
Violate any laws or regulations;
Infringe the rights of any third party;
Interfere with or disrupt the Service;
Attempt to gain unauthorized access to the Service.
You may be required to create an account to access certain features. You are responsible for safeguarding your login information and for all activity under your account.
You must notify us immediately of any unauthorized use or suspected breach of security.
Certain features of the Service may require a paid subscription. By subscribing, you agree to our pricing, billing, and payment terms. All payments are non-refundable unless otherwise specified.
By providing your phone number or email, you consent to receive communications from us, including service-related updates, appointment reminders, or promotional content. You can opt out of promotional messages at any time by replying “STOP” to SMS messages or unsubscribing via email.
All content, software, and materials available on the Service are owned by or licensed to Retention Labs and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you agree to our Privacy Policy.
We may suspend or terminate your access to the Service at any time, without notice or liability, if you violate these Terms or for any other reason.
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, Retention Labs will not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Service.
These Terms are governed by the laws of the [Your Jurisdiction], without regard to its conflict of laws principles.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Continued use after changes means you accept the new Terms.
If you have any questions about these Terms, please contact us at:
📧 umair@retentionlabs.me